Triangle Reconstruction - Foundation Repair Contractor Cary NC
Review Summary
Triangle Reconstruction receives mixed reviews. Positive feedback highlights professionalism, organization, thoroughness, clear communication from Rob and his team, and quality work, particularly for foundation repair, crawlspace work (sump pumps, French drains, dehumidifiers), and moisture remediation. Some reviewers praise the team's honesty, reasonable pricing, and willingness to go the extra mile. Negative feedback cites poor workmanship, failure to adhere to code, lack of accountability, and unsatisfactory customer service, with one reviewer needing to have the work redone.

Reviews
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(181 reviews)
Jack Chen
Rob and his crew are super. I had a very big project to renovate a 130-year old farmhouse. They worked diligently to put in new piers, new girders, and new joists. Then they also help to fix some frames and add subfloor. This allowed me to move on. Really enjoyed working with Rob.
Greg Morris
After having some minor flooding issues, we contacted Triangle Reconstruction and they were amazing in their ability to identify the issues and the best way to address it. What was most impressive was the team that came out and did the work. They were probably the most professional and organized crew we've ever seen work on our house. Brian, our rep, and Rob, the owner, regularly checked in on their work and kept us updated on the progress. I hope I never have to deal with flooding issues again, but if I do, I'll call Triangle Reconstruction again.
Sarah Gleason
We needed some structural and moisture remediation work (including installing a sump pump, french drains, etc) in the tight crawlspace of our newly purchased older home. After a good bit of research, we decided to go with Rob and his crew at Triangle. They gave us a thorough and competitive quote, and were also able to accommodate a tight schedule. Rob kept us updated, in person and by phone, throughout the project. There was a "hiccup" early on, and Taylor worked hard - and afterhours - to address it. Phew! When Rob inspected the work at the end, he noted there was some new bowing in the floors, and has agreed to have folks come out to resolve that. So appreciate the thoroughness, responsiveness and communication of Rob and the Triangle team!
Colleen Roache
Zero stars. Worst work and customer service which I now have to pay rip out and have redone. They did work on my crawl space and didn’t do it properly and not according to code and take no ownership of their bad work. The owner came out and spent 5 minutes looking in the crawl space and said that there are no issues which is untrue and I have videos and pictures from several companies to prove otherwise. He also stated that since I didn’t purchase an extended warranty for the work that they did he can’t do anything about it. Who buys extended warranty for a crawl space. Do not use them unless you have money to waste.
John Alexander
We received multiple estimates for our crawlspace dehumidification project. Rob was prompt and responsive with all communications. His recommendations were professional and honest and he didn't try to sell anything we didn't need. The pricing was reasonable and the products were excellent quality. Taylor did a fantastic job with the installation. He was efficient, competent and friendly. We are delighted with the overall experience. Thank you!
jerry haugley
Very professional! They carried out their task while going the extra mile. It was obvious to me that quality is of great importance. They left it better than they found it. I would recommend them to my greatest of friends and family.
Zeddie Cro
May 22, 2022
Just had my 2nd experience with Triangle Reconstruction and once again they came through. Company is fun to work with and Will Not sale you unneeded b/s. The entire team where fun and humorous. Warning ⚠️. Please be prepared because they will definitely come earlier than the scheduled time. That's extremely rare these days because most will not come at all. #🏆
Kay Gilbert
Rob and his whole team were amazing. They installed a dehumidifier, sunk pump and French drains and replaced some poly underneath the house. Rob is very knowledgeable and explains what needs to be done to fix or prevent moisture issues and what is not necessary. You can tell he is knowledgeable and honest. He inspected the crawlspace of several homes I was looking to buy to let me know if there was or was not an issue and would give me an estimate of the minimum and maximum recommendation and cost. When I settled on this house it was encapsulated but had no dehumidifier and I have a child allergic to mold so did a lot of preventative work in the crawlspace. Rob’s team that did the work were very professional and polite. I can’t say enough good things about the professionalism of Rob and his team and the quality of their work. My crawl space will stay healthy and safe.